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  • How long does the brow tint last?
    The brow tint or dye usually lasts up to 4 weeks on the brow hair, and up to 1 week on the skin. The tint colour lasts longer on the brow hair and fades faster on the skin. The tint result varies between different skin types, natural brow hair colour, skincare and makeup routine. The lighter brow hair the better the tint holds on the hair itself usually. Darker the hair the less of a difference it made on the brow hair in the first place. The tint also stains the skin underneath too and gives a fuller look. The tint on the skin usually only lasts from a few days up to 1 week. The dryer the skin the longer the stain would last, and the oily skin type usually can’t hold the tint on the skin very well. It is important to have a realistic expectation on how long the brow tint or dye would last on you, especially for people who already have dark brown brow hair and is looking for a skin stain mainly. Brow tint and dye on the skin never lasts that long. If you're after something more permanent, micro-pigmentation / brow tattoo would be something to consider.
  • What would happen during my first brow appointment?
    We would ask you questions about your brow history and your regular makeup routine to find out what you want to achieve with your brows. We then will measure your brows and draw out an outline which is our brow mapping routine. We will then show you the outline in the mirror and talk you through the areas that we would remove the hair and the areas that we would keep or to promote growth. We would also let you know our plan for a customised brow tint or brow dye colour that suits your brows and your preference. You can let us know if you want to make a change in the outline. We wouldn't start shaping or tinting your brows until you're happy with the outline brow mapping.
  • How often should I get my brows done?
    4-6 weeks is the most common period for most of our regular clients. Although the gaps between appointments vary from client to client, as each person's brow hair growth is at a different speed and the tint also last differently as well. We can start with every 4 or 5 weeks, then from there we can figure out if you need to come in sooner or having longer gaps between appointments.
  • When should I stop tweezing before I come in?
    We would recommend leaving your brows completely untouched for at least 3-4 weeks. This means your brows could look very messy for a wee while, but trust us it's worth with the clean finish and it's better for promoting brow hair growth cycle to sync. The more hair you leave with us, the more we have to work with for finding the optimal brow shape for you and to even both sides out for a more symmetrical look.
  • Can I get a wax if I have really sensitive skin?
    Most of our clients who have sensitive skin can still get waxed. Please be prepared that your skin might stay red longer than other clients and we would suggest to not apply makeup to the skin immediately and let it cool off naturally. There are some people have a minor allergic reaction to the wax which we would find out if that happens. In that case, we will be switching to a TWEEZE ONLY service instead of waxing for all future appointments.
  • Can I get a wax if I'm using Retinol or on Accutane?
    We can't wax your skin if you're on Retinol or other acne treatment products. We will carry out a tweeze only service to remove the hair. If you still want a cleaner finish with waxing, we would recommend stopping using these products for at least 7 days prior to your waxing appointment.
  • Is this semi-permenant eyebrow tattoo?
    No, this is not! We only use a standard brow tint for the service, it is not any form of microblading / ombre brows / semi-permanent tattoos.
  • How long does a Lash Lift last?
    The result lasts 8-12 weeks, depending on your natural lash cycle. Your lashes don't just 'drop' the curl towards the later weeks. The lifted lashes shed at its natural speed and the new lashes that have just grown out are not lifted. Therefore you end up seeing the curls 'disappear' once the fresh lashes take over the number the lifted lashes. Most of our return clients still have a lot of curls left in their lashes after 8 weeks.
  • Is there any aftercare required after a Lash Lift?
    You will get given an aftercare email for detailed instruction. The main thing to avoid in the first 48 hours is no direct water, no sauna, no team, no swim and no mascara. After 48 hours, you can enjoy all the water activities and you're able to wear a regular mascara (no waterproof mascara). Another key point is to brush your lashes twice a day with a clean spoolie brush. There is minimal maintenance until you need to get them done again in 8+ weeks.
  • Can I wear mascara before a Lash Lift?
    Please stop wearing waterproof mascara since the day before the treatment. And do not wear any type of mascara on the day of the treatment. If you come in with mascara on, there is a chance that the leftover of the mascara after we cleanse your lashes, will still affect the treatment result. The mascara resedue would create a barrier and could make the lash lift solutions not penetrate the lashes as well as it could.
  • Can I wear mascara after a Lash Lift?
    Yes, you can wear mascara after 48 hours. Please avoid waterproof mascaras and go for a regular non-waterproof one. Oil in the waterproof mascara and any waterproof makeup remover will affect the curls in your lashes.
  • How does Lash Lift work?
    We match a shield size to your natural lashes depending on its length and your eye shape. We lift your lashes against the shield and set them in place with a lifting balm and a setting balm. Then we tint these lifted lashes to really make them stand out.
  • Is the process uncomfortable at all?
    Most people don't have discomforts during the service. It is indeed a very relaxing treatment. You will have your eyes closed during the entire treatment. We will be mainly touching the lashes on top of the shield we applied at the start therefore you can't really feel it. Feel free to use your time with eyes closed for a power nap.
  • What is a Brow Lamination?
    Brow Lamination straightens the brow hair, giving you fuller, lifted and fluffy brows. The process is similar to a lash lift, but the brow hairs are straightened instead of curled. It gives them a set, consistent shape for an extended period of time. Brow lamination helps cut down the daily grooming process - it's a massive time saver.
  • How long does Brow Lamination last?
    Brow Lamination lasts between 6-10 weeks depending on your brow hair and aftercare. Most clients who get it done regularly would only do brow lamination at every 2nd brow appointment to maintain the look.
  • Who would suit a Brow Lamination the most?
    If you have unruly, messy or downward growing hairs, eyebrow lamination can change the direction of brow hair to create a more uniform look with a fuller, fluffier and more brushed up brows. For people whose brows are already easy to brush up and they stay up well, then Brow Lamination is not a necessary service for you.
  • How much Aftercare is involved after a Brow Lamination?
    We recommend to keep your brows dry for the first 48 hours. We will give you a brow oil to take home to be applied daily in the evening. We will also give you a spoolie brush to brush them at least twice daily to keep your brows brushed up and stay neat after the Brow Lamination. Oiling and brushing them daily really help to extend the result after your service so please don't skip these steps.
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